Returns

  • Simple Returns Process
  • We want you to buy with confidence. Our Return Policy makes it easy for you to return your new, unused products for a FULL REFUND. We ask only that you pay for the return shipping. Here’s how easy it is:
  • 1. Simply fill out the product return form on the orders page of your account
  • 2. We will issue you Return Authorization instructions
  • 3. Once you have shipped the item back to us and we have inspected it and found it to be in new/unused condition we will issue you a full refund. There are no restocking fees or other charges.
  • 4. This process usually takes 1-2 weeks once your order has arrived back at the warehouse. Email us your return tracking number for the fastest service.
  • 5. Sorry, but we do not offer returns for our free, just pay shipping items
  • Shipping Information:
  • Your product will normally ship within 1-7 days. Imported items from China will take 2-4 weeks to arrive (or up to 60 days for countries outside the US). Please see our full shipping policy on our website
  • If purchasing clothes and you want to ensure a perfect fit, please tell us your Height / Weight / Chest / Shoulder / Sleeve / Waist / Leg Length / Foot Length / Etc … And we will help you choose the correct size.
  • Please note that colors may sometimes be slightly different to what you see on your monitor depending on your monitors calibration.
  • Please order by December 1st to receive your items in time for Christmas and note that there may be shipping delays of up to 2 more weeks during the Chinese New Year which occurs in late January of every year for products shipping from our Chinese warehouses.