Choose the work you need
37. Write an AI Policy People Can Actually Use
Write a usable AI policy and evaluate vendors with clear workflow scope, data rules, evidence, action authority, review, and exit planning.
38. Measure the Impact That Matters
Measure accepted work, complete effort, resource value, cash effects, and business outcomes without confusing assumptions with observed savings.
39. Keep the Business Running When AI Fails
Plan minimum service, recovery objectives, manual fallback, backups, uncertain actions, reconciliation, and a practical continuity exercise.
40. Scale What Works Over 90 Days
Build a staged ninety-day AI plan with accountable owners, evaluation evidence, cost and quality gates, recovery, and a clear expansion decision.
Put this section to work
Start with the first chapter if this is new to you. Bring one real task, use permitted information, and write down the result you want before testing. Keep assumptions separate from observed results.
Use the worksheets for this section to record the work. A completed exercise is preparation for a pilot, not evidence that a live process has succeeded.