Dispute Resolution

• Policy: Buyer-Friendly (Default).
• Timeline: Guaranteed resolution proposal within 48 hours.
• Escalation: Human review available for all algorithmic decisions.

Error Correction

• Pricing Errors: Honored if within 10% of historic average.
• Fulfillment Errors: Instant refund or replacement upon verification.

Availability & Latency

We optimize for agent constraints.

• Uptime: 99.9% target.
• API Latency: 200ms target for discovery endpoints.

Archival Integrity

Transaction records are immutable. Listings linked in a receipt will remain accessible (or archived) indefinitely to prove provenance.